How do I set a deposit limit on tpower1?

Log in to your tpower1 account, go to the "Account Settings" section, then select "Responsible Gaming". There you will find options to set daily, weekly, and monthly deposit limits. Enter the amount you are comfortable with and click save. The limit will take effect immediately and our system will not allow deposits exceeding the set amount.

Can I cancel my self-exclusion before the period ends?

No. Self-exclusion is a binding commitment and cannot be cancelled before the set period ends. This is done deliberately to protect you from impulsive decisions you may regret later. Once the exclusion period ends, you will need to actively contact our support team to re-enable your account — it does not happen automatically.

What is the difference between a temporary break and self-exclusion?

A time-out is for shorter periods — 24 hours, 7 days, or 30 days — and is suitable for those who simply need a brief pause. Self-exclusion is for longer periods — 6 months, 1 year, or permanently — and is generally suited for those who feel wagering is becoming a more serious problem. During a time-out, the account is suspended but remains active. During self-exclusion, the account is fully closed.

Can the limits I have set be changed later?

Changes that tighten limits (e.g., lowering your maximum deposit amount) take effect immediately. This allows you to act quickly when you feel the need to be more cautious. Conversely, changes that loosen limits (e.g., increasing your deposit amount) require a 7-day waiting period before taking effect. This is designed to give you time to reconsider your decision.

I think I have a wagering problem — where can I get help?

The first step is to contact the tpower1 support team via Live Chat and request to activate self-exclusion. Our team will assist you without any judgment or pressure. For deeper support, you may seek help from a professional counsellor or an organisation focused on gambling problems. Asking for help is a sign of courage, and you do not have to go through this alone.

tpower1 | Responsible Gaming — Play Smart, Stay Safe

            tpower1's Stance: We believe that enjoyable betting starts with good control. Our platform is built not just to entertain, but also to ensure every member always plays in a healthy emotional and financial state.
          

1 What Is Responsible Gaming?

Responsible gaming means enjoying betting as a form of entertainment while maintaining full control over your time, money, and decisions. It's not about not playing at all — it's about playing smart and staying aware.

Many people play slots, sports betting, or casino games casually and enjoy them without any issues. However, like any other form of entertainment, it's important to set clear boundaries so it stays fun and does not affect your daily life.

Tpower1 fully upholds these principles. We provide the tools, information, and support you need to make informed decisions every time you play on our platform.

2 Principles of Healthy Play

Here is a simple guide you can follow to ensure your gaming experience always stays positive:

Set a Budget Before You Play

Decide the amount of money you are willing to lose before opening your account. Think of it as an entertainment cost — like buying a movie ticket or going out for dinner. Never exceed this budget no matter what happens.

Set a Time Limit

Decide how long you will play before you start. Use the Play Time Limit feature in your tpower1 account settings so the platform automatically reminds or restricts you when the limit is reached.

Do Not Chase Losses

One of the most common traps in wagering is trying to recover lost money by betting more. This almost always leads to greater losses. Accept losses as part of the game and stop when your limit is reached.

Do Not Play When Stressed

Wagering is not a solution to financial or emotional problems. Playing while stressed, angry, or burdened by debt will impair your judgement and increase the risk of making irrational decisions.

Keep It From Affecting Your Life

Wagering should not interfere with your work, family, health, or daily responsibilities. If you find it starting to affect these important areas of your life, take a break immediately and consider seeking help.

3 Recognise the Signs of a Gambling Problem

Problem wagering can develop gradually and often goes unnoticed until it becomes serious. Recognising the early warning signs is an important first step.

Self-Check — Are You Playing Responsibly?

1Have you ever felt the need to hide your wagering activity from family or friends?

2Do you continue playing even after exceeding your set budget?

3Have you ever borrowed money to fund your wagering activity?

4Is betting affecting the quality of your sleep, work, or relationships?

5Do you feel restless or irritable when you are unable to play?

6Do you often try to chase your losses by betting more?

7Has betting become your primary way of relieving stress or boredom?

            Important Note: If you answered "yes" to two or more of the questions above, this may be a sign that wagering is becoming a problem. You don't have to face this alone — contact the tpower1 support team to activate self-control tools or get a referral to appropriate support resources.
          

4 How to Use tpower1 Self-Control Tools

All tpower1 self-control tools can be accessed directly through the "Account Settings" section within your platform. The process is straightforward — changes that tighten limits take effect immediately, while changes that loosen limits will take 7 days to take effect, to protect you from impulsive decisions.

Limit Settings

Activate Break

Self-Exclusion

Contact Live Chat support and state your desired exclusion period. The account will be closed within 24 hours.

Get Help

The tpower1 support team can help you choose and activate the tools that best suit your needs.

5 Child Protection and Vulnerable User Safety

Tpower1 is a platform exclusively for adult users aged 18 years and above. We take our responsibility seriously to prevent access by underage children and teenagers.

The protection measures we practise include:

Mandatory age verification during registration via the KYC process
Ongoing monitoring to detect accounts that may be used by underage individuals
Immediate closure of accounts suspected of being owned by underage users, without exception

If you share a device with younger family members, we encourage you to use the parental control features available on your device, and to always log out of your tpower1 account when it is not in use.

6 To the Family and Friends of Members

Sometimes, those closest to us are the first to notice signs of a gambling problem. If you are concerned about someone you care about, here are some steps you can take:

Talk to them openly and without judgment about your concerns
Encourage them to try the self-control tools available on tpower1
Offer emotional support and help them find professional assistance if needed
Do not pay their gambling debts — this often worsens the situation by reducing the consequences

Concerned family members or friends may also contact the tpower1 support team for information on how to help their loved ones use the control tools available on the platform.

            Remember: Asking for help is a sign of strength, not weakness. Thousands of people successfully overcome problem wagering every year with the right support. tpower1 is here to help you take that first step.
          

Games Responsible at tpower1

Tools Self-Control tpower1

1 What Is Responsible Gaming?

2 Principles of Healthy Play

3 Recognise the Signs of a Gambling Problem

4 How to Use tpower1 Self-Control Tools

5 Child Protection and Vulnerable User Safety

6 To the Family and Friends of Members

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Frequently Asked Questions — Responsible Gaming

The Best Entertainment Starts with Good Control